Optimizing Your Jobba Performance

Is your Jobba running at a slow speed?

• This article will help troubleshoot basic issues which may cause slow internet or Jobba speed. 
• Our goal is to increase awareness and knowledge about the Jobba application and provide some insight for when Jobba is not running optimally. 
• The article will also provide a basic checklist and references to help your organization troubleshoot in a situation where slow speeds occur.

If your Jobba is experiencing slow speeds, please run through this basic checklist:

• Consult your Internal IT person if available.
• Ensure Jobba is running on Google Chrome.
• Is Google Chrome running on the newest version? You can check this in your chrome settings by clicking on the 3 dots, selecting help, and then about chrome.
• Are you running too many applications at the same time?
• If you are running on a wireless network, can you connect to a local network and compare speeds?
• Is it your device specifically, or are other office and field technicians experiencing the same issue?
• Can you log into another device and compare speeds on the same network?
• Are your modem and router able to support the number of active clients on your network at the same time?
• Have you added more users and/or devices to your network?
• Check your router settings.
• Check your network hardware, network connections, and network settings.
• Compare speed/performance on Jobba sites to non-Jobba sites.
• Test your internet speeds ( **http://www.speedtest.net/** - see additional references linked below under "References:" ) and ensure they are in line with your Internet plan.
• Contact your Internet Service Provider (ISP).
• Do you have the best Internet Service Provider for your area?
• Please be aware of weather and other potential interferences which can cause a wireless network to slow down its data transmission.
• Has your slow internet speed or Jobba speed become a chronic issue?
• How many records are you currently displaying within Jobba?
• Can you notice any common pattern?
• Time of day, particular reports or tasks or tools?

Please be as specific as possible and provide as much detail as possible when entering tickets into Jobba Support.

References:

Speedtest by Ookla

Fast

Why Is My Internet So Slow? What Can I Do to Fix It?

The Top 10 Ways to Deal with a Slow Internet Connection

Speedof.me

TestMy.net