Clearing the Cache and Cookies from your Google Chrome Browser

• Regardless of what type of device you use, it is strongly recommended to run Jobba on a Google Chrome Browser, because Jobba has been fully optimized for that platform. 
• As we add data such as notes and photos to Jobba, Google Chrome will leave cookies behind which may cause the Jobba user to experience unusual results. 
• When a Jobba user reports unusual results, the first thing we should always try is to clean out the cache and cookies from Google Chrome. 
• This may fix some basic issues such as logging in or adding photos. 
• In fact, a best practice is to have all Jobba users clean out their browser's cache and cookies at least once a week.
• This article will demonstrate the necessary steps to clean out your cache and cookies in Google Chrome.

Cleaning your Google Chrome Browser is not a magical fix-all solution, but it will prevent and limit basic problems in Jobba such as logging in or downloading photos.

Google Chrome Mobile

1. Open Google Chrome Browser on mobile
2. Click the 3 dots in the upper right corner
3. Select on “Delete Browsing Data”
4. Make sure the time range is set to “All time”
5. Now click on “Delete data”
6. Close out your Chrome browser and reopen to return to Jobba

Google Chrome Desktop 

Step 1:

• Open your Google Chrome Browser.

Step 2:

• Click on the 3 vertical dots in the upper-right corner of the web page.

Step 3:

• A new window will pop up; click on "Delete Browsing Data".

Step 4:

• The "Clear browsing data" window will open. 
• Change the time range to “All Time”
• Make sure the "Cookies and other site data" & "Cached images and files" boxes are selected, then click on "Delete Data" at the bottom of the page (highlighted in blue.)

Step 7:

• Once this process is complete, completely exit out of all Google Chrome windows and reopen to proceed to Jobba

Congratulations! You can now keep your Chrome browser clean.