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Matt Thorne

Community Moderator
  • Total activity 121
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Activity overview

Latest activity by Matt Thorne
  • Matt Thorne created an article,

    Multi-day Dispatches

    1. Jobba Knowledge Base
    2. Service

    In some instances, a work order may require multiple days to complete. The technician and office teams may or may not know this prior to dispatching for the day. As soon as the possibility of a mul...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Matt Thorne created an article,

    Set Google Chrome as the Default Web Browser

    1. Jobba Knowledge Base
    2. FAQs

    Jobba requires that you use the Google Chrome Browser, whether that is on your PC, laptop, or on a mobile device. Follow the steps in this article to set Chrome as the default browser. Computer ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Matt Thorne created an article,

    Using Jobba in a Different Language

    1. Jobba Knowledge Base
    2. FAQs

    Jobba uses the native translation features of modern, Chromium-based browsers to allow you to change the display language of the Jobba interface. The instructions in this article assume that you ar...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Matt Thorne created an article,

    Unable to Take or Upload Photos on iOS Devices

    1. Jobba Knowledge Base
    2. FAQs

    UPDATE (May 8 2023 11:23AM CDT) - This issue has been resolved with the release of version Jobba 148.4.5 Problem You are unable to take or upload photos to Jobba using an iOS Device. Answer Jobba i...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Matt Thorne created an article,

    Using the Jobba Support Center

    1. Jobba Knowledge Base
    2. FAQs

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Matt Thorne created an article,

    Changing Camera Settings to turn off HEIC/HEIF Format

    1. Jobba Knowledge Base
    2. Administration / Settings

    If you find that you are having issues with adding photos to reports and service tickets, check the photo file format on your mobile device.   HEIC & HEIF Photo Formats HEIC and HEIF are new...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Matt Thorne created an article,

    Create a Home Screen Shortcut to Jobba

    1. Jobba Knowledge Base
    2. FAQs

    Jobba is optimized for mobile use, but is not a standalone mobile app. On phones or tablets, it is possible to create a shortcut to Jobba on the home screen.   On your phone or tablet, open Goo...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Matt Thorne created an article,

    Adding Multiple Photos to Deficiencies Causes the Add Photos Button to Disappear

    1. Jobba Knowledge Base
    2. Inspections

    Issue: When adding multiple photos to deficiencies, the Add Photos button may disappear. This can happen on desktop and mobile versions of Jobba.  Resolution: Clear your browser cache and cookies t...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Matt Thorne created an article,

    Reset Your Jobba Password

    1. Jobba Knowledge Base
    2. FAQs

    1. From the Login screen, select Forgot Password 2. Type your Username, then select Next 3. Type the answer to your Security Question, then select Next 4. Type your New Password 5. Confirm...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Matt Thorne created an article,

    Logging into Jobba for the First Time

    1. Jobba Knowledge Base
    2. FAQs

    1. In your web browser, navigate to https://live.jobba.com 2. In the Username field, enter your username. 3. Enter your Password 4. Select Login Note: selecting the "eye" icon will show your...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes